We are committed to providing you with outstanding service and a consistently superior customer experience.

We make the following guarantees to all our customers:

  1. We treat you with courtesy and respect.
      Our coaches are trained and knowledgeable to complete the job on time and will be attentive when you contact us.
  2. We answer your questions at your convenience.
      You can contact us in the following ways:
      – Calling 201-906-3209
      – Sending an e-mail to Joan@RiseEndurance.com and receive a response within 24 hours
      – Texting 201-906-3209
  3. We continually offer the best and most up-to-date coaching services.
      We work hard to help our customers get better results by using the most current and up-to-date information in health, nutrition, exercise and sport physiology, and training. We continually stay current in the field with continuing education and certifications.
  4. We quickly address any problem you may experience.
      If we do not satisfactorily complete a service or if for any reason something goes wrong, we will work quickly to resolve the problem.
  5. We schedule appointments at your convenience and are considerate of your time.
      We will do our best to schedule appointments, training sessions, calls, etc. at you convenience.
  6. We put HEART in all that we do.
         Honesty, integrity & truthfulness are of utmost importance to us and we aim to conduct all business in this way. Our customers can rely on our truthfulness.
         We take pride in our work and aim to deliver excellent service and the highest quality service and products to our customers.
         We hold ourselves to the highest standards in our service. Our customers can count on our reliability.
         We treat others with respect and are courteous to all our customers and with each other. The golden rule applies in all areas of life; we treat others as we expect to be treated.
         We promote teamwork and trust by communicating openly and honestly. Through the coach-athlete relationship, we foster commitment and working together as a team for best results.

Copyright 2017 Rise Endurance LLC ®